Returns & Exchanges
At Mammotion, we want you to be completely satisfied with your purchase. If your new fashion items aren't the perfect fit, you can return or exchange them within 30 days of delivery in their original, unworn condition.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Place the items in their original packaging with all tags attached, ensuring the garments are free from marks, perfumes, or signs of wear.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return package.
- 4.Drop Off and Track
Take your package to the nearest authorized carrier location and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.